ToJoy Support
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Support

Safety, billing recovery, and account controls in one place.

This early ToJoy build does not offer a direct support inbox yet. The current support surface exists to explain the in-app recovery and safety tools that already ship, and to make the remaining launch gap explicit.

Current state

Direct support inbox

Not active in this early build.

What exists right now

restore purchases, account deletion, user blocking, post/comment/profile reporting, and published policy pages.

In-app safety tools

ToJoy already includes in-app reporting for posts, comments, and profiles, along with user blocking and account deletion. Please use those tools first when the issue is tied to a specific account or post.

Billing recovery

If membership access stops unexpectedly, open the app’s settings screen and try Restore Purchases first. If that does not recover access, the current limitation is that direct support is not yet open to members. That must change before a real public App Store launch.